iPhone with Bernafon App splash screen and hearing aids displayed on dark table with wooden bowl in the background

How to use the Tinnitus SoundSupport™ program

The Bernafon App gives users of Bernafon hearing aids the ability to adjust their tinnitus relief sounds easily and discreetly.

Before you start

1

Compatibility guide

See which phones will work with your hearing aids.

2

Get the Bernafon App

Ensure you have the latest version of the Bernafon App.

Bernafon App icon for both Apple and Android versions of app.
3

Pair your hearing aids with your phone or device

Once you've downloaded the Bernafon App, you need to pair your hearing aids with your device.

About Tinnitus SoundSupport

For people suffering from tinnitus, Tinnitus SoundSupport generates sounds that provide temporary relief as part of a tinnitus management program. Tinnitus SoundSupport needs to be enabled by your hearing care professional during a hearing aid fitting session. They will provide you with one or more tinnitus relief programs.

1

To access a Tinnitus SoundSupport program, tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

A smartphone displays a hearing aid app interface with "Tinnitus SoundS" selected. Two vertical sliders, labeled "L" and "R" for left and right ears, adjust sound levels, surrounded by navigation icons below.
2

At the top of your screen (on the navigation bar), swipe through the program tiles to view the available tinnitus program.

3

Tap your desired tinnitus program to start using it.

To adjust the tinnitus relief sound level

1

On the navigation bar, tap the Reliever tab.

Move the slider(s) up or down.

You can do this for each hearing aid independently or both hearing aids at the same time.

To adjust the volume of surrounding sounds picked up by your hearing aids

1

Tap the Surroundings tab.

Move the slider(s) up or down.

To adjust the pulsation pattern of your relief sound*

1

Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

2

Above the tap bar, within the row of buttons, tap the Ear icon to open the pulsation menu.

3

Tap to choose one of the pulsation options

* The availability and number of pulsation options will vary depending on your hearing aid model and how your hearing care provider has enabled Tinnitus SoundSupport.

A smartphone displays a tinnitus sound management interface, showing adjustable sound patterns, including a default constant setting. The context includes tabs for "Sounds" and "Surroundings" with volume controls.

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